Privacy and Cookies Policy
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our services, or engage with our online library and community. Last updated on 1st April 2025.
Last Updated 1st April 2025
Your Privacy Matters
Your privacy matters, and we are committed to protecting your information.
This Privacy Policy outlines the terms governing your access to and use of https://thailanguagetuition.com, including all content, features, and services provided through the website and our other learning platforms. It applies to all users, whether accessing as a guest or a registered member.
When you access the Website, including our learning platforms, we collect certain information about you, both automatically and through voluntary actions you may take during your visit. This Privacy Policy governs the information we gather on the Website, as well as in email, text, and other electronic communications between you and the Website.
Please review this Privacy Policy carefully before using the Website. By accessing the Website or clicking to accept or agree to the Terms of Use when prompted, you acknowledge and consent to be bound by this Privacy Policy. If you do not agree with the terms of this policy, you must not access or use the Website.
Children Under the Age of 13
Our Website is not intended for use by children under 13 years of age, and we do not knowingly collect personal information from individuals under this age. Children under 13 are strictly prohibited from providing any information to or on the Website. This includes submitting personal details such as name, address, telephone number, email address, or any screen name or username, as well as registering on the Website, making purchases, or using interactive or public comment features.
If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will promptly delete that information. If you suspect that we may have information about a child under 13, please contact us immediately at support@thailanguagetuition.com, so we can address the issue appropriately.
Information We Collect About You
When you access thailanguagetuition.com and its associated subdomains (the “Website”), we may collect certain information about you during your visit, both from information you provide directly and through automatic data collection technologies.
Information You Provide to Us
The Website offers multiple ways for users to share information. This may include:
- Filling out forms on the Website.
- Communicating with us through contact forms.
- Responding to surveys.
- Performing search queries using our search feature.
- Submitting comments, feedback, or reviews.
- Providing details when ordering products or services.
We use the information you provide to:
- Fulfill your requests for products or services.
- Enhance our overall performance and user experience.
- Share offers, promotions, and updates relevant to your interests.
Information We Collect Automatically
As you navigate the Website, we may use automatic data collection technologies, such as Google Analytics, to gather details about your equipment, browsing behaviour, and interaction with the site. This data may include:
- Your geographic location.
- Patterns of traffic through the Website.
- Communications between your device and our Website.
- Information about your device, including your computer type, Internet connection, IP address, operating system, and browser type.
Use of Automatically Collected Information
The data collected automatically is primarily statistical and does not typically include personal information. This information helps us:
- Analyse trends and improve the functionality of the Website.
- Enhance our services and user experience.
If you voluntarily provide personal information through forms or other interactions, our systems may associate the automatically collected data with the personal details you’ve provided. This enables us to personalise your experience and ensure seamless delivery of our services.
Use of Cookies and Pixels
Like many commercial websites, thailanguagetuition.com uses standard technologies such as “cookies” and server logs to collect information about how visitors interact with our Website. This information may include the date and time of your visit, pages viewed, the amount of time spent on the Website, the websites you visited before and after accessing our Website, and your IP address.
What Are Cookies?
Cookies are small text files containing a unique, anonymous identifier that are stored on your device when you visit a website. When you access our Website, it may request permission to store cookies in a designated section of your device’s storage. Cookies enable the Website to recognise your browser and enhance your user experience. While each website can send its own cookies to your browser if allowed, for privacy reasons, your browser only allows access to cookies sent by the same website — not by other sites.
How We Use Cookies
Cookies help us:
- Analyse how our Website is used.
- Improve the functionality and performance of the Website.
- Deliver personalised content and tailored user experiences.
Use of Social Media Pixels
We may also use technologies equivalent to cookies, such as social media pixels. These pixels enable platforms like Facebook, Instagram, or similar sites to track visitors to our Website and display targeted advertisements based on your interests. Our use of these pixels complies with the policies of the respective social media platforms.
By using the Website, you agree to our use of cookies and similar technologies. You can manage or disable cookies in your browser settings; however, doing so may limit your ability to fully experience the features of our Website.
Third Party Use of Cookies
Some content or applications on thailanguagetuition.com, including advertisements, may be provided by third parties such as advertisers, ad networks, content providers, and application providers. These third parties may use cookies, web beacons, or other tracking technologies to collect information about you while using our Website.
The data they collect may include:
- Information associated with your personal details.
- Data about your online activities over time and across various websites and online services.
Third parties may use this information to deliver interest-based (behavioral) advertising or other targeted content tailored to your preferences.
Our Limitations on Third-Party Tracking
We do not control the tracking technologies used by third parties or how the information they collect is used. If you have concerns or questions regarding advertisements or targeted content, we encourage you to contact the third-party provider directly for more information.
For a better browsing experience, you can adjust your browser settings to limit tracking or use privacy tools to manage third-party cookies and tracking preferences. However, doing so may affect the functionality of some third-party features on our Website.
Email Information
If you choose to communicate with us via email, we may retain the content of your email messages, along with your email address and our responses. We apply the same level of protection to these electronic communications as we do to all other forms of information collected through our Website, including information provided online, via mail, or over the phone.
This policy also applies when you:
- Register for an account on thailanguagetuition.com, including our online learning platforms.
- Sign up for services or newsletters through our forms using your email address.
- Make a purchase on our Website.
At thailanguagetuition.com, we are committed to keeping your email address confidential. We do not sell, rent, or lease our email lists to third parties, and we will only disclose your email address as outlined in the Disclosure of Your Information section of this Privacy Policy.
You can opt-out of receiving communications from us and our partners at any time by following the unsubscribe instructions located at the bottom of any email we send you. If you no longer wish to receive our newsletter or promotional materials, simply click the unsubscribe link in the email.
How and Why We Collect Information
At thailanguagetuition.com, we collect your information to record and support your participation in the activities you select on our Website. This includes when you register to download resources, sign up for our newsletter, or make a purchase. We use the information collected to track your preferences, keep you informed about the products and services you’ve selected, and share related offerings.
As a visitor, you can explore most areas of the Website without providing personal information. Personal data is required only when you choose to download resources, register for services, or make a purchase.
For Visitors Outside the European Union
If you are located outside the European Union and opt to receive any free resources, participate in training programmes, register for a webinar, live event, or seminar, or purchase products, we will automatically enroll you in our free email newsletter. You can unsubscribe from this newsletter at any time by clicking the “unsubscribe” link at the bottom of any email we send. If you encounter issues unsubscribing, please email support@thailanguagetuition.com to request removal from future email communications.
For Visitors in the European Union
If you are located in the European Union and choose to receive free resources, participate in training programmes, register for a webinar, live event, seminar, or purchase products, we will only enroll you in our free email newsletter if you explicitly consent. If you no longer wish to receive our newsletter, you can unsubscribe at any time using the “unsubscribe” link at the bottom of any email. If you experience difficulties unsubscribing, please contact us at support@thailanguagetuition.com to request removal from future communications.
How We Use the Information You Provide to Us
At thailanguagetuition.com, we use the personal information you provide to us for several purposes, including:
- Presenting our Website and its content to you.
- Providing you with relevant information, offers, and updates about products and services.
- Managing your subscriptions and providing product-related information.
- Fulfilling any contracts or agreements between you and us.
- Administering our business activities and customer service.
- Offering additional products and services to both our current and prospective customers.
Third-Party Offers and Promotions
Occasionally, we may use the information you provide to present offers for third-party products or services. These third parties may pay us a commission for any sales resulting from these offers. If you choose to engage with such promotions, we may share your information with these third parties to process your participation.
Targeted Advertising
From time to time, we may use the information you provide to display tailored advertisements based on your interests, personal characteristics, and online activities. These advertisements may be presented to you directly on our Website or through other platforms.
Disclosure of Your Personal Information
As a general policy, thailanguagetuition.com does not sell, rent, lease, or transfer your personal information, whether collected automatically or provided voluntarily, to third parties for their own marketing purposes.
However, we may disclose your personal information in the following circumstances:
- To our subsidiaries, affiliates, and service providers: We may share your personal information with trusted partners to assist in delivering our services to you, such as processing orders, managing subscriptions, or providing customer support.
- To enforce our terms and agreements: If necessary, we may disclose your information to third parties, including legal representatives or collection agencies, to enforce our terms of service or other agreements between you and us.
- In the event of a business transfer: If thailanguagetuition.com undergoes a merger, acquisition, restructuring, reorganisation, or sale of assets, we may provide your personal information to the successor entity in connection with the transaction.
- Legal obligations: We may disclose your information if required by law, regulation, or legal process, including in response to a subpoena, court order, or government investigation. We may also disclose your personal information to protect our legal rights or the safety of others.
In all cases, we will take appropriate measures to ensure that your information is handled securely and in compliance with applicable laws.
How We Protect Your Information
At thailanguagetuition.com, we take the security of your personal information seriously. We employ commercially reasonable methods, including industry-standard security protocols, to safeguard the information you provide and that we collect automatically. We partner only with reputable third-party vendors to ensure the highest level of security.
Email and Communication Security
Please note that email is not a recognised secure method of communication. While you may choose to send private information via email, you do so at your own risk. We strongly advise against sending sensitive data through email. However, certain information you provide on our Website may be transmitted securely using Secure Sockets Layer (SSL) encryption. Please be assured that credit card details and other sensitive information are never transmitted via email.
Data Collection and Usage
We may use software programs to generate summary statistics that help us understand website usage, such as the number of visitors to different sections, the most and least popular content, and technical aspects like system performance or issues. This data allows us to improve our Website and services.
Security Monitoring
To ensure the security and availability of our Website for all users, we use software programs to monitor network traffic for unauthorised attempts to alter, upload, or damage information. These security measures help protect the integrity of the site and safeguard the data you provide.
Policy Changes
At thailanguagetuition.com, we are committed to keeping you informed about how we handle your personal information. Any updates or changes to our Privacy Policy will be posted on this page.
If we make significant changes to how we collect, use, or protect your personal information, we will notify you via email at the address provided in your account or through a prominent notice on our Website’s homepage.
The date of the most recent revision to this Privacy Policy will be clearly displayed at the top of this page.
It is your responsibility to maintain an up-to-date, active, and deliverable email address with us. We also encourage you to periodically review this Privacy Policy and visit our Website for any updates or changes.
Your Data Protection Rights (For Users in the European Union)
If you are located within the European Union, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:
Retention of Your Information: We will retain any personal information you choose to provide to us until the earliest of the following: (a) your request for deletion of the information, (b) our decision to discontinue using our data providers, or (c) our determination that retaining the data no longer serves a reasonable purpose.
Right of Access, Rectification, and Erasure: You have the right to request access to the personal data we store about you. Additionally, you may request corrections to inaccurate data or the erasure of your personal data.
Right to Restrict Processing: You may request restrictions on the processing of your personal data under certain conditions.
Right to Object and Data Portability: You have the right to object to the processing of your personal data, and you also have the right to request the portability of your data.
Withdrawal of Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time. Please note that this will not affect the lawfulness of any processing carried out prior to the withdrawal of your consent.
Lodging a Complaint: You have the right to lodge a complaint with a supervisory authority in the EU that has jurisdiction over matters related to data protection and GDPR.
We only require the personal information necessary to fulfill our contractual obligations with you. We will not ask for consent to process any unnecessary personal data as a condition for entering into a contract with us.
Contact Us Regarding This Policy
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please do not hesitate to contact us. We are committed to ensuring that your privacy is respected and protected. You can reach us at: Email: support@thailanguagetuition.com. We will respond to your inquiry as quickly as possible and in accordance with applicable privacy laws.
We Believe in Practice Makes Progress
Thai Language Tuition UK
Thai Language Tuition UK is a supportive online community for Thai fluency training — designed for learners who are ready to put in the work and make lasting progress. Achieving fluency and confidence in Thai requires dedication, consistent practice, and a willingness to step outside your comfort zone. It takes time, effort, and the courage to push through moments of doubt — because without persistence, many learners fall into the Valley of Despair and eventually give up. You already know there are no shortcuts, no simple formulars, and no guaranteed results. But at Thai Language Tuition UK, we focus on one simple truth: Practice Makes Progress. That’s why our primary goal is to provide structured learning materials, guided practice, and a supportive community — giving you the tools you need to build unstoppable confidence and fluency in Thai.
